Shipping policy



Standard home deliveries have a cost of € 3.95 and are free for purchases over 50 euros, theseThey take between 48h and 72h to be delivered. *

(They are carried out exclusively in mainland Spain).


Once the order is placed, you will receive:

  • Confirmation of the same, indicating that we have received it
  • The shipping confirmation, indicating that the order is ready to go and the shipping company is up to date
  • The update of the shipment, indicating the tracking number of the transport company.

For more information or in case of having a problem with the shipment, you can contact us through the following email address:

Or through our phone number:

+34 93 803 05 00


* Saturdays, Sundays and holidays are excluded from the delivery times. National, regional and local holidays are respected, from where our warehouse & logistics center is located.

* During periods of sales or promotions, deliveries may experience some delay.

* Eventual delays in delivery could be due to various reasons, unforeseen circumstances, force majeure and if the delivery area is in rural or remote areas.